Tough to move up - Resolution Services Agent PayPal Employee Review

4.0
Mar 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Goals clearly defined Rewarded for reaching goals Work closely with manager to achieve goals The training was excellent; they give you the tools to succeed Best middle management team I have ever worked for.

Cons

High competition for promotions Dealing with mad customers Interviews are behavioral and focus more on how you handle situations than your accomplishments or potential

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5.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

3.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- DECENT pay depending on your hiring negotiation - Good work life balance depending on your ability to manage it

Cons

- Dinosaur legacy tech rears it head often - Low bar of talent for long term employees

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