A great company ruined by lower level management - Risk Operations Agent PayPal Employee Review

3.0
May 9, 2021
Recommend
CEO approval
Business Outlook

Pros

- Health benefits, insurance is very comprehensive -Company cares for you, in the midst of the pandemic no firings reported for saving on costs -Good place for a fresher -Great initiatives such as RSUs for employees across levels

Cons

-Management in Risk Operations looks at you like a machine that is expected to churn out case items at a fixed rate every hour, i.e., you can finish double your daily case count in half the time but will still be expected to be at your desk. - Entire department was asked to take toilet breaks using a break code on the system at one point. They clearly don't see you as human. - Nepotism quite evident, a manager was asked to resign instead of being fired even after being found out by HR. -Promotions process is convoluted and opaque.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

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5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is okai sh.

Cons

nothing as such con .

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