Proceed with Caution - Collections Specialist PayPal Employee Review

1.0
Jan 27, 2022
Recommend
CEO approval
Business Outlook

Pros

great benefits, not much else

Cons

They tell you you will be able to earn great commissions or bonuses. Not true. They put you on the worst deals to start with. The only people making good bonuses are the ones who have been there for a long time. Also, you HAVE to put up with verbally abusive customers, you are NOT allowed to disconnect them, even with a warning! NO ONE should have to put up with that at any job!

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5.0
Jun 17, 2026
Recommend
CEO approval
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Pros

Work life balance and interesting merchants

Cons

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3.0
Jul 26, 2026
Recommend
CEO approval
Business Outlook

Pros

relocation costs covered and sign on bonus

Cons

legacy office setting and poor internal processes

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