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      PayPal

      Engaged Employer

      PayPal reviews

      Ok - Customer Solutions Agent PayPal Employee Review

      2.0
      Feb 14, 2015
      Customer solutions agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits start day one, room for advancement. You get promoted basically because of the constant hiring they have no choice but to move you up.

      Cons

      Benefits could be better, insurance isn't quality. Constant change, fear of lay offs. Pay is terrible not worth the stress.

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      5.0
      May 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance. Lot of opportunities to learn

      Cons

      Company is in transition mode

      2.0
      Jun 26, 2026
      Product marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, smart people. With new CEO, maybe things will get back

      Cons

      Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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