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      PayPal

      Engaged Employer

      PayPal reviews

      Avoid at all cost. - Customer Service Representative PayPal Employee Review

      1.0
      Feb 13, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and allows you to work from home.

      Cons

      The lies here are immense. The CEO said you cant get fired for numbers but yet several people were fired for numbers during COVID. PoC please avoid this place as we seem to always be the first to go when need be. I had 3 out of 4 stats at the highest of the company but still got in trouble because I was spending too much time with customers. They now care about quantity over quality.

      Explore other reviews about PayPal

      5.0
      Jun 17, 2026
      Sr. account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance and interesting merchants

      Cons

      The stock price limits upside

      2.0
      Jun 26, 2026
      Product marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, smart people. With new CEO, maybe things will get back

      Cons

      Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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