Customer Service - Customer Service PayPal Employee Review

Average-below average salary for stressful demanding work Self serving managers that care but their number but dont give a dang about their team Turnover in management is disruptive Inexperienced mid-level managers Customer experience/satisfaction lower priority than keeping calls short. Burn out on phones. Customer surveys are often issued to wrong representative and lowers your quarterly bonus Surveys complaining about company policy reduce your bonus but you have no authority to resolve issue.