Great if you're in the right team - Director of Product Management PayPal Employee Review

3.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

PayPal is full of smart people with a lot of opportunity to learn about payments Over the years the company has done a lot of things right but has also missed the boat on a few things Company took great care of people during the pandemic Very proactive when it comes to things like inclusion and social issues Its an amazing place to be if you're in a part of the company that is growing and you have a manager that is visible

Cons

Lots of the usual big company deadwood VPs are out of touch with their teams and mostly concerned with growing their own careers, managing up or looking out for themselves. You need a mentor or a sponsor for your career to grow at PayPal The current org structure with Product and Engineering having separate reporting lines is detrimental to collaboration and decision making The company has no appetite for risk, innovation or thinking 3-5 years down the line. Decisions are near-sighted. Leaders are not held accountable

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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