No design culture. Very confused, highly political place. No growth! - Designer PayPal Employee Review

1.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Honestly. There are no pros. Sorry..! You can put some work experience in your resume and that is all. Salary is good if you are full-timer/director levels. Flexible schedule, but this gets annoying since people are too laid back sometimes (aka family errands).

Cons

Where do I even begin? Very political place. Nothing gets done. Nothing gets shipped. No design culture. Every designer acts like a product manager/architect; thus design direction gets diluted- design starts and ends with a really ugly, clunky MVP. No design emphasis. Everything is either really rushed or slow (never gets shipped). Design has no voice in the company that we always get slapped by product business priorities (which changes every week). The leadership team is not transparent at all; you will suffer. Basically, everyone is a design lead, director or some leadership level. If you are looking for an opportunity here (and is considering), I highly recommend avoiding this team.

Explore other reviews about PayPal

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

1
See reviews by: Helpful|Rating|Date|All