Horrendous. A haven for backstabbers and bottom feeders - Senior User Experience Designer PayPal Employee Review

1.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Very good user research facility

Cons

The problem is management and executives have in place bonus schemes that rewards incremental increases in revenue from PayPal's primary drivers. This results in poor culture, zero innovation (or ability to act upon innovation) as everyone scrambling for short term gain. This is mostly reflected by the ability of Apple Pay to basically subsume everything PayPal had been striving towards for decades. There are more problems contributing to poor work environment, but in essence the company business model has been regressing to operating on a bank's slim profit margins but with the overhead of a luxurious tech company.

Explore other reviews about PayPal

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Decent benefits.

Cons

Leadership team is sub par. They can’t stick to any long term plan. Way too much politics.

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