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      PayPal

      Engaged Employer

      PayPal reviews

      Get Ready to Be Burnt Out - Customer Solutions Agent PayPal Employee Review

      3.0
      Sep 20, 2015
      Customer solutions agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company overall is very good. The benefits are better than most other places and there is matching 401K program as well as company stock options.

      Cons

      I've been here for a little over 2 years and I've begun to hate my job more and more every day. Don't get me wrong some days can be phenomenal and you can feel very proud to be working here. But there are some days when you can't believe you are still here.

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      5.0
      May 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance. Lot of opportunities to learn

      Cons

      Company is in transition mode

      2.0
      Jun 26, 2026
      Product marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, smart people. With new CEO, maybe things will get back

      Cons

      Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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