Poor management - Technical Solutions Engineer PayPal Employee Review

1.0
Feb 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay. If you are in Sales you can travel a lot and "bill" your expenses to the company. That's how my manager V De Souza lived all his life. Almost expensing $20000 a year. Use that for going to out of country vacations.

Cons

Managers don't care. They are highly ego. Very judging all the time. Very prejudiced. If you started as MTS as a fresher out of college then you gradually can succeed knowing the mess of PayPal products. If not you will fail miserably. You will be given generic training on Payments that you can find from multiple blogs and YT but after that you will be put on job which you will not be able to do successfully as you will not have any idea of the PayPal spaghetti. Managers expect you to boot lick and that's the sure way to be on the job. They constantly rewrite the PayPal and Braintree documentation and call that as initiatives or achievements.

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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