NO LONGER "Best Place to Work" - Due Diligence Analyst PayPal Employee Review

2.0
Dec 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Healthy benefits are good and they start right away. That's a good thing because most employees get serious anxiety from working here so half the company needs the FMLA

Cons

Yes PayPal was voted "best place to work" but that was in 2014. A lot has changed as we enter 2016. The moral has changed. The vibe sucks and no one seems happy anymore. They started hiring anyone just to have a warm body in a seat. With that came ghetto people, lazy people and people who dress completely sloppy and basically in their pajamas. You can't bring your lunch because it will just get stolen from the fridges. And the food available to buy is overpriced. And no one will do anything about lunches being stolen daily. Who steals someone's entire lunch from the fridge or freezer?? And what management just looks the other way about it?? People gossip here including the upper management. Out of ALL the departments here, maybe 2 of them are worth it. All other depts "CS, disputes, fraud" they are all stressful and underpaid.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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