Used to be an amazing culture - Sr Director Customer Success PayPal Employee Review

4.0
Sep 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great compensation, amazing benefits, work/life balance

Cons

New Leadership removing most people over 10 years and replacing with new people. Decisions are made in a vacuum without consideration of talent and contribution. A lot of cutting roles to force higher ratios and demands of working around the clock.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

4.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice work culture and work life balance

Cons

Pay can be less than FAANG

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