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      Paychex

      Engaged Employer

      Paychex reviews

      There’s a reason more than half of reviews are negative. - HR Account Executive Paychex Employee Review

      1.0
      Feb 17, 2026
      Hr account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. Option for full remote. Nice co workers.

      Cons

      Leadership lies to you in your interview about the OTE of the job. Expect to make slightly more than your base salary. Successful reps are getting tee’d up deals and doing a completely different job than everyone else. If you’re really lucky you’ll be one of those reps. If not, you will be looking for another job as soon as possible. Don’t take my word for it. Just see the slew of negative experiences about this company and the business outlook from other sales reps and other departments. More than half of people rate it poorly for a reason. I have seen entire teams turnover, including leadership.

      Explore other reviews about Paychex

      5.0
      Jun 17, 2026
      Strategic customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

      Cons

      It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

      1
      2.0
      Jul 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

      Cons

      Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

      2
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