My experience with Paychex has been nothing special and is a stepping stone to something better. - Senior Sales Consultant, MMS Paychex Employee Review

3.0
Oct 11, 2011
Recommend
CEO approval
Business Outlook

Pros

You can make a very good income given the right situation with the right manager. The office atmosphere is positive and upbeat.

Cons

Operations repeatedly creates issues with new clients I have worked for months on selling. Ultimately, the client leaves and is unhappy. It seems as if every prospect I sell has a major issue about one thing or another during the implementation process. Furthermore, I feel as if every deal comes down to the wire and ultimately may not run because of these type of issues. VERY FEW deals convert smoothly. Operations goes out of their way to make the sales reps pick up basic information that they could ask for themselves. The Preview software looks antiquated and is not as user friendly as many other payroll applications. Sales representatives turn over frequently

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

3
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