Company is great, management is NOT - Small Business Sales Consultant Paychex Employee Review

2.0
Dec 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Training, nice office, decent pay although I heard it is not as good as competitors

Cons

Management treats people awful, many people complained and no one did anything about it. Three of the tops reps left the company. Micro-manager treats reps like a child. When you want to take a vacation, get ready for a guilt trip or for your sales leads to go to someone else. Billing errors constantly, price goes up and down and they can never seem to fix the problem, which falls back on the rep, it's a turn and burn job, always hunting for new business no residual income

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

3
See reviews by: Helpful|Rating|Date|All