Started off well, ended horrible - Payroll Specialist Paychex Employee Review

2.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Some of the relationships you build with your clients as a payroll specialist make your job a bit more tolerable.

Cons

Pay is horrible for the amount of work you put in. Lied to from the beginning, was told you would be able to "senior" (go through training) at your own pace, that was a lie. You are constantly rushed through your training because supervisors want to get a bonus. Work load is outrageous due to people constantly quitting. Management barely knows how to do payroll them self let alone answer any of your questions. You're basically on your own unless you have some friendly knowledgeable teammates who don't mind putting their load of work aside to assist you. No home/work balance.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

2
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