Under Pay but Benefits Awesome - Platinum Account Manager Paychex Employee Review

4.0
Sep 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Job security. As long as your job performance is at least satisfactory, you will be a Paychex employee for a long time. Medical Benefits Good, Vision and Dental are average. 401(K) Match (if you contribute 8% they will match you 4%). You are the driver of your own growth, your supervisor will provide you with the tools and help guide you in the right direction. From a shareholder perspective, PAYX currently holds zero debt. (See job security above).

Cons

Lower than Market Value pay- Expect to get 15-25% less than your glass door “market worth.” This is why they have no debt as a company. TIP- Don’t be afraid to negotiate your pay; especially if you have experience in the area you are applying for. If they offer you blank, say thank you and dive right back into your achievements and prior experience. Sell yourself. Paychex just moved from an Annual Review process to a quarterly review process or a “4x4” for its employees. Having experienced this new review process it seems excessive and puts unnecessary stress on employees, supervisors, and management when the time could best be utilized on job tasks. Instead of once a year in early August, you have to write about why you’re a good employee 3 more times a year and then your supervisor has to review it and meet with you. Oh and the managers have to review your supervisor three more times a year too and so on and so forth. Groupthink- More so in recent years, friends that get promoted then promote their friends regardless if you are more qualified. This applies for males and females. In the end, you have a team where the supervisors and management are close outside of work and the actual team can feel isolated or become paranoid that if one person in the management clique of 5 doesn’t think you’re worth your pay then it’s all over. With this company, just like many others, perception is everything. Your internal perception is the unsaid 7th value of Paychex. If your good at Survivor (yes the TV show) you will be just fine.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

1
See reviews by: Helpful|Rating|Date|All