This is a great entry level job for a young kid looking to transition to a career in sales soon. - Customer Service Representative Paychex Employee Review

3.0
Feb 27, 2009
Recommend
CEO approval
Business Outlook

Pros

In an economy that has so many people doubting the stability of there job, paychex is a very solid company to work for. It is one of the top 100 companies to work for in fortune 500, and is one of the top job providers in Rochester, NY.

Cons

It seems hard to move up ther ladder unless you know someone on the inside. If you are not a sales oriented person, it is hard to make a decent amount of money.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

1
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