H+B Sales Rep - Good Benefits, Decent People, Worse Job - Anonymous employee Paychex Employee Review

3.0
Apr 2, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits mainly paid for, free coffee, nice office building, big desk, a lot of workers from Rochester so you should know some friends there. Management wants you to be successful if they like you. Some good and friendly people.

Cons

Customers are growing unhappy with their Payroll at Paychex making H+B calling on existing clients a much harder sell. Work groups and teams can be in cliques so make sure you either kiss butt or get along with your team, salary is low for industry, Nobody there really likes calling clients on phones every day so there can be negative cube farm repetitive vibe, Commission is also pretty low. Most people here know they can do better and Paychex is stepping stone. Would not recommend for anyone beyond 2 years post college. Definitely not any position here besides Manager worth being too excited about. Plenty of gossip and complaints between workers.

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

2
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