Not an employer that is worth your time. - Payroll Specialist Paychex Employee Review

2.0
Jan 3, 2019
Recommend
CEO approval
Business Outlook

Pros

The starting pay is okay and benefits are great. The schedule is nice and consistent which helps with planning events.

Cons

The work load for a payroll specialist is overwhelming and hard to do. Once you have a full set of clients you will have over 400 to handle. If you have what is called a "semi-day" you will have over 100 calls/emails to make and that many payrolls to run. That means you are glued to your desk for 8 hours and if you are lucky you will take a lunch but it won't be for the hour you are given. It will be for only 30 minutes as they tell you can't have the full hour but they will buy food for you so you can continue to work while eating. They preach their culture, but they don't listen to you when you come to them with ideas and solutions. The management team does not care about your work load, or what is going on with you as long as your clients are taking care of. Workload is just insane and will not get any easier.

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Paychex Response
7y
Thank you for your review and for your time spent at Paychex. Your feedback is valued and will be shared internally.

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5.0
Jun 28, 2026
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Pros

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Cons

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2.0
Jul 11, 2026
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Pros

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Cons

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