Don’t waste your career! - Sales Manager Paychex Employee Review

1.0
Jun 3, 2019
Recommend
CEO approval
Business Outlook

Pros

I met some good people.

Cons

I worked here for over ten years. Hindsight is 20/20 so they say, it’s been a year since I left, so I thought I try and help someone else by sharing my experience. In reality I stayed with the company for 8 years to long. There are two types that suffer by associating themselves with this company. Number 1 clients and number 2 employees. This is not a growth company it’s a margin’s company, and to advance you need to very often not do the right thing. Leadership is very weak because at the executive level they have already made there money and aren’t willing to make the hard changes for good. There products also hurt the clients they propose to serve. There HR services products are terrible for clients. As you can imagine the culture is terrible. The grass is greener this place is not somewhere to make a career.

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Paychex Response
7y
Thank you for taking the time to leave a review. We're sorry to hear that this has been your experience at Paychex. We regularly review the feedback we receive (positive and negative) and share throughout the company in an effort to improve. If you would like an opportunity to share more feedback about your experiences, I invite you to contact us at glassdoor@paychex.com.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

A guaranteed paycheck is the only positive attribute I can post for Paychex.

Cons

Paychex used to be a Decent company to work for. Over the last 2 years it has been a disaster since so many company changes have taken place. Most client services are now “ outsourced” to other countries. However employees are warned of “ trigger” words to not use so that the clients do not have this information. The clients are constantly upset due to so many mistakes our Global partners make , then we are responsible for correcting all the errors. Management is aware of this. The clients are not happy at all. Yet nothing changes. Would not advise anyone or refer other to work for this company.

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