Horrible work environment - Retirement Plan Sales Paychex Employee Review

1.0
Jun 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Good Training Good and Kind CEO

Cons

Worse place ever worked . Would Never Recommend. Management all about themselves. Managers and Top salespeople are horrible and backstabbing.

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Paychex Response
7y
We agree that we have a wonderful CEO, and are sorry to hear that your employee experience was less than ideal. We are always looking for ways we can improve; please reach out to us at glassdoor@paychex.com to set up a time to chat.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

A guaranteed paycheck is the only positive attribute I can post for Paychex.

Cons

Paychex used to be a Decent company to work for. Over the last 2 years it has been a disaster since so many company changes have taken place. Most client services are now “ outsourced” to other countries. However employees are warned of “ trigger” words to not use so that the clients do not have this information. The clients are constantly upset due to so many mistakes our Global partners make , then we are responsible for correcting all the errors. Management is aware of this. The clients are not happy at all. Yet nothing changes. Would not advise anyone or refer other to work for this company.

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