Horrible Experience! The grass is not always greener on the other side!! - Anonymous employee Paychex Employee Review

1.0
Jul 4, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits would be the only one thing that was good.

Cons

Poor management, lack of training, inequality between employees, some got favoritism over others. Not a team environment you are on your own to figure things out, specially being a new employee. Office environment very cold, people all around me and no idea who they were, lack of friendliness between employees. I never felt welcomed since day one. Manager sold me the world to get me hired and afterwards all changed and was told, “ I never said that”!

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Paychex Response
7y
We’re sorry to hear this has been your experience. Please contact glassdoor@paychex.com to set up time for us to discuss further.

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5.0
Jun 28, 2026
Anonymous employee
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Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

2.0
Jul 11, 2026
Anonymous employee
Recommend
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Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

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