A Decent Company That's Gotten A Little Sidetracked - Payroll Specialist Paychex Employee Review

3.0
Nov 6, 2009
Recommend
CEO approval
Business Outlook

Pros

The job is highly detail oriented, but they provide you with the tools to do the job. There is a very good training program and the company is very loyal to it's employees. You do get a lot of feedback on your work and as a general rule everyone wants to see you succeed.

Cons

While it seems like there's always an open position, it feels very difficult to move ahead in the company. Promotions are often based on tenure and/or popularity. If there are specific reasons you were passed over they aren't really explained to you. Management in general seems to want to succeed, but they all have very different ideas about how to achieve it. Also, there is a lack of uniformity among the branches. Each is run almost like an individual fiefdom.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

1
See reviews by: Helpful|Rating|Date|All