Great place to work if you have a good manager - Insurance Agent Paychex Employee Review

3.0
Feb 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Paychex sales training at Rochester is second to none! Lot's of team building, positive reinforcement and real world application. Benefits package is great! Great place for entry level salespeople to gain experience.

Cons

After sales training is complete you are put in the field and expected to produce with little or no follow up insurance training. My DSM was not much help in gaining the ongoing education necessary to be successful in this position. As soon as you are not producing at quota, it gets ugly!!! Process and procedures are constantly changing which makes it difficult get into a groove. The activity level expected by management is counter productive to servicing new clients. This job is NOT about life balance!!!! The agency is a work in progress and maybe someday they will get it right.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

2
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