Pros
A steady job. Good training including sending you to Rochester, New York, their corporate office, when necessary. Great team work with peers. Good pay and fair raises.
Cons
Politics got in the way of promotions. A handful of big wigs monitor the entire promotion process. It's who you know not what you know that counts. If a supervisor is liked they will be promoted even if they are abusive to employees. If they don't like you they will find a way to block promotions or transfers. I watched while a coworker was abused, literally, until they quit (I thought the employee was a pretty nice person). I also noticed that when the annual "top 100 companies to work for" award time came around they sent out emails to all employees asking what they liked about Paychex. If you gave them a less than perfect score then you weren't included in the process. Hmmm....pretty deceptive!! They like meek, no questions asked, types of employees. Those types seem to do well.