Used to have great work life balance and new sales management has obliterated it. - Sales Paychex Employee Review

1.0
Mar 25, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay is great. The benefits are great. Commissions are uncapped so the income potential is fantastic.

Cons

Management does not respect you if you have a life. You work, work, work way past 40 hours a week. Constantly at your laptop and then they ask you for more. You are not left alone to rest if you are sick. You are not given time off even if someone close to you dies. This is Constant pressure. Constant stress. You are Overworked, SUPER underpaid salary wise. Everyone on my team is looking for another job due to those in upper and middle management treatment of employees. We are shown a complete lack of empathy, respect, all while they smile in your face and then tack more work on you. The admin will eat you alive and you will spend hundreds of hours living in frustration.

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

3
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