Used to be good, but current changes are concerning. - Taxpay Specialist Paychex Employee Review

3.0
Nov 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits and health insurance are good. Pay is okay. Used to have free food 1-2x a month in the office but that stopped as of a few months ago.

Cons

Removing remote work options and forcing everyone back into the office. My entire team is remote due to their offices closing and my supervisor is across the country, so I have to come into an office and sit by myself. Paychex is outsourcing all “back office work” to India and contracting companies in India to do payroll and tax work.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

1
See reviews by: Helpful|Rating|Date|All