Good company. Leadership matters. - Retirement Plan Specialist Paychex Employee Review

3.0
Mar 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Collaboration is important and supported.

Cons

Senior reps are allowed to poach from new reps lead base. Reps, supervisors and directors are bailing to competitors. Two downward revisions in the comp plan in one year is partially to blame but leadership matters. Great people don't leave good companies for no reason.

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

3
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