Going downhill/it’s a mess! - Human Resources Business Partner HRBP Paychex Employee Review

2.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work is nice and my coworkers are amazing.

Cons

The CEO is horrible, he’s known for being data obsessed and does not care about employees. So our HR Services division keeps changing their KPIs to meet his wants even though HR is hard to quantify. The KPIs are insane, upper management keeps changing them, like they’re dangling the carrot farther and farther. Pay is low for HRBPs too. The other departments are horrible, especially payroll. Clients complain about how bad payroll is (which is embarrassing for a company that is a payroll company!). The sales reps have questionable ethics. Gibson is also bending to the current admin and severely scaling back our DEI. The company is also getting so cheap under Gibson. They won’t hire CA based employees even though that’s where HR consulting is needed the most.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

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