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Paylocity

Engaged Employer

Paylocity reviews

You will hate it here - Account Manager Paylocity Employee Review

2.0
Sep 15, 2021
Account manager
Recommend
CEO approval
Business Outlook

Pros

Coffee machine, lots of swag, pay, free snacks

Cons

They do not offer adequate training to their employees. The workload is insane and you have to work OT just to keep up. There is no time to continue to train you on what you really need to know once you are out there so clients get upset with you. You are on hold with clients trying to help them looking for someone to help you. You also have to answer emails that are sent to you but only have one hour to do that a day. Micromanaged down to the minute-you only get 5 minutes a day to go to the bathroom and have to work through your lunch and break so you do not get behind and in trouble for letting emails get behind. They send you trainings on how not to be stressed but there is no time to watch them!!!!

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Paylocity Response
4y
Thank you for sharing your candid feedback. We’re happy to share that we have recently revamped our new hire training for employees to ensure a smooth onboarding experience for all. We encourage our AM’s to partner with their leaders if ever feeling overwhelmed so that help or guidance can be provided. During training, AM’s are also introduced to resources to leverage after training such as zoom hotlines/leadership lines for questions, PEAK, and mentors. We also strongly encourage employees to speak to their manager about unwanted overtime as well as encourage employees to use their PTO to rest and recharge.

Explore other reviews about Paylocity

5.0
Jun 9, 2026
Account executive
Recommend
CEO approval
Business Outlook

Pros

Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

Cons

Pay is slightly less than competitors but work life balance and culture make up for it.

2.0
Jul 14, 2026
Account executive
Recommend
CEO approval
Business Outlook

Pros

The pay is decent compared to the market and the tech is solid.

Cons

The company is abandoning their strategy of "partner first" and is doing their best to become a worse version of Paychex/ADP... Every decision that comes from the top seems so disconnected with reality. Turnover is a huge problem. In just 12 months I've had turnover in my director, channel partner managers, channel support, partner services, RVP, SDR, and more. It's impossible to get anything done when every position around you is a revolving door. Everyone I speak with across lines of business has a similar story. It is a mess across the entire org.

3
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