Prepare to be Overworked - Account Manager Paylocity Employee Review

3.0
Nov 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Company does well to show appreciation for employees. Multiple events, free food, and swag giveaways throughout the year. Fast growing company with many departments and roles to explore and transition into. Good company if you highly value diversity and inclusion.

Cons

More work than you can handle. The products and services offered attempt to be all encompassing for client needs and is very robust. However, this generates many client service issues as a result. This is compounded with the large number of clients you are responsible for and that you also have to be continually on a customer service line for other random clients. Pay is fair but not proportional to the amount of work and stress you'll take on.

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Paylocity Response
2y
Thank you for sharing your experiences at Paylocity. Your feedback is incredibly valuable and we appreciate you taking the time to share your thoughts. It's great to hear that you've noticed and valued our efforts to enhance employee appreciation through events, lunches, and swag giveaways, contributing to a positive workplace environment. Your observations on challenges, particularly workload and product complexities, are noted. We're actively addressing these issues by streamlining processes and enhancing support structures. We're also committed to ensuring fair recognition and maintaining fair and competitive compensation for all. Your commitment to highlighting Paylocity's positive aspects, such as our dedication to diversity and inclusion, and opportunities for professional growth, is appreciated. Thank you again for sharing your thoughts and thank you for your time at PCTY!

Explore other reviews about Paylocity

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

Cons

Pay is slightly less than competitors but work life balance and culture make up for it.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is decent compared to the market and the tech is solid.

Cons

The company is abandoning their strategy of "partner first" and is doing their best to become a worse version of Paychex/ADP... Every decision that comes from the top seems so disconnected with reality. Turnover is a huge problem. In just 12 months I've had turnover in my director, channel partner managers, channel support, partner services, RVP, SDR, and more. It's impossible to get anything done when every position around you is a revolving door. Everyone I speak with across lines of business has a similar story. It is a mess across the entire org.

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