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      Paylocity

      Engaged Employer

      Paylocity reviews

      Ugh - Technical Support Paylocity Employee Review

      1.0
      Jan 29, 2025
      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team itself is great.

      Cons

      The tickets are getting worse and worse and we get paid less than account managers to solve their issues on top of many other hats. Make it make sense.

      avatar
      Paylocity Response
      1y
      Thanks for sharing your feedback. It’s great to know you value your team, and we want to make sure you feel supported in all aspects of your role. We recognize that challenges like ticket complexity and workload can impact your experience, and we encourage you to connect with your leader to talk through your concerns. Your voice matters, and we’re committed to creating an environment where everyone feels valued and set up for success.

      Explore other reviews about Paylocity

      5.0
      Jun 9, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

      Cons

      Pay is slightly less than competitors but work life balance and culture make up for it.

      2.0
      Jul 14, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is decent compared to the market and the tech is solid.

      Cons

      The company is abandoning their strategy of "partner first" and is doing their best to become a worse version of Paychex/ADP... Every decision that comes from the top seems so disconnected with reality. Turnover is a huge problem. In just 12 months I've had turnover in my director, channel partner managers, channel support, partner services, RVP, SDR, and more. It's impossible to get anything done when every position around you is a revolving door. Everyone I speak with across lines of business has a similar story. It is a mess across the entire org.

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