Great Place to Work - Customer Service Associate Peak Support Employee Review

4.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Permanent work from home set up and good benefits.

Cons

Career development programs and promotion

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5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

People‑first culture Experienced, high‑quality talent High client retention and referrals Remote‑first, modern operations

Cons

This is me reaching, but at times I do miss being in a physical site, just to be able to have that tangible interaction vs virtual.

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and schedule, benefits also good.

Cons

management pretends to care about you and acts like the company is people first but it is absolutely not.

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