Great opportunity since it's a work from home job - Customer Service Representative Peak Support Employee Review

4.0
May 24, 2024
Recommend
CEO approval
Business Outlook

Pros

They have nice employee benefits and the compensation is great. The equipment is also provided and they're all brand new. I received a laptop a few weeks after getting hired. After a month or two, they sent over a monitor, keyboard, mouse, and headset.

Cons

Everything is good. I guess the only thing I could think of is that time when the department has to lay off some employees since we're overstaffed. It made everyone feel anxious and worried about our job security.

Explore other reviews about Peak Support

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

People‑first culture Experienced, high‑quality talent High client retention and referrals Remote‑first, modern operations

Cons

This is me reaching, but at times I do miss being in a physical site, just to be able to have that tangible interaction vs virtual.

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and schedule, benefits also good.

Cons

management pretends to care about you and acts like the company is people first but it is absolutely not.

See reviews by: Helpful|Rating|Date|All