Penny-wise, Pound-foolish - Technical Support Specialist Pearson Employee Review

3.0
Jun 23, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are good. As is often the case, there are some good people at the lower levels.

Cons

Company is hated by pretty much everyone. Products produced by company are sub-par. No accountability on any level. Monopoly. Limited opportunities for advancement. Company places profits and saving money above all else as evidenced by the terrible open-plan office layout at the Bulverde location and recent release of senior employees. Abundance of 'rah-rah go team' corporate propaganda.

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5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Lunch time is the only pro

Cons

Management sucks, I hate having to request for time off because I never get it

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2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

When a project goes according to plan you can work with some great people and make decent money.

Cons

Bad behavior is tolerated when you have a weak team member. They are allowed to remain on payroll, even if they do not effectively contribute. The burden is often placed on the team members willing to pick up the slack. Promotions are not given to the most qualified. They are randomly assigned. There are some horrible scoring directors as a result.

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