1.0
Sep 13, 2016
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
Great people, great mission, recent history of growth and success under former CEO, Marjorie Scardino.
Cons
New CEO has centralized too many things that should be decentralized and moved closer to customers. He is surrounding himself with yes people and is more focused on telling a story than delivering quality to customers. The "C-suite" is out of touch with the business and the problems that need to be solved for customers.