Good and Bad - Software Engineer Peek Employee Review

4.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

There is a lot to like about Peek. The product is great and fun to build. The people who are building it are largely great and driven individuals with a desire to do things the right way. As engineers, we can fight for the time to do things right. I enjoy the people I work with on a day-to-day basis. These are the main reasons employees enjoy Peek, they like their teammates and enjoy the product they are working on. Peek is the most diverse place I have ever worked and has the most women in leadership I have ever seen. I think diversity is one of peeks strengths. The health insurance is pretty good and paid for the employee by the company. Peek in the past has often promoted from within, which means there has been some room for people to grow. However it seems like lately there is more of a desire to hire externally to bring in outside expertise. Peek is quite democratic and acts like a start-up in a lot of ways, which means your voice CAN be heard. We are never afraid to try new things, which can be very refreshing. People work hard at peek, sometimes for more hours than they should. The people at Peek are passionate. We work hard, but I have also never had a problem making it to an appointment when I needed to during the day. Peek is flexible with their employees. You should work at Peek if you want a flexible remote opportunity working with a great team on a fun product. If you are willing to sometimes work hard and work in an environment where things can change on a dime and you are willing to work for average or below average pay.

Cons

Peek is in a weird phase where we are trying to scale to become a larger company, but constantly dodging the accountability of a larger company and referring to themselves as a start-up. The pay is fine, but varies greatly depending on the person and the market they live in. The whole compensation ideology is to pay as close to market average as possible. Talk of growth and compensation don't happen as often as it should. Some people haven't had a raise in 2 or 3 years, and during a time where inflation has run rampant. Often raises come to those who were grossly underpaid and perform well above their station, while people who are performing well and who are fairly compensated are told that they cannot get a raise because they are already compensated well enough. Promotions have in the past come without a bump in compensation, or the compensation is delayed by 6 months because it has to go through a process of approvals. Such a time intensive process feels weird for a company that considers itself a startup when it suites their needs. They have also talked about putting in processes to evaluate compensation every year, but I have yet to see the effect of that. There have been a few layoffs, the company wasn't immune to the problems of COVID, but the second restructuring/layoff came out of left field and in a situation where we were all told that things were as good as they had ever been from a revenue perspective. Many of these people could have been retained and repurposed to help drive new strategy, but these people were never given a chance. They laid off some really competent people. They took away a 401k match benefit to save some money, but haven't brought it back and have talked about how they don't plan on bringing it back. The justification for that was that a company of our size in our field doesn't often offer that benefit. There has been a cultural shift from a small scrappy company who cares greatly about the people on the front lines to a company that is trying to scale and grow and constantly dodge accountability to their employees. The corporate side of things and the people actually doing the work on the ground feel like two different cultures. Executives aren't often transparent about what happens until far after changes take affect. They also will often step in and change our roadmaps and plans. So sometimes, you won't know what you are going to be working on for the next quarter. They are often chasing revenue, which isn't necessarily an issue, it keeps the lights on, but constantly chasing revenue doesn't often lead to quality software. We have a quarterly planning process, which means that often times we cannot deliver always deliver fully baked features and have to cut a lot of scope. It seems like the company at large doesn't want to commit lots of time to something for fear that they will need to pivot at a moments notice. This can be fun, but also means that we don't often have the time that we would need to really deliver at the quality and feature scope we would love to deliver at as engineers. Though all of this does seem to be getting better.

Explore other reviews about Peek

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The biggest pro? The people. Everyone is genuinely collaborative and invested in each other's success. Working remotely with real flexibility has been a game-changer. The integration of recent acquisitions has fast tracked my growth and development in ways I never expected. It has been a wonderful opportunity to learn multiple business models and brand cultures in one role. I can't wait to see what is next!

Cons

The company has been in growth mode for nearly a year—acquisitions, integrations, new platforms launching. The pace can feel overwhelming at times. That said, if you're energized by change and growth, you'll gain skills and experience in months that typically take years elsewhere.

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Peek operates in one of the most exciting segments of travel—helping tour, attraction, and experience operators modernize their businesses. The company is mission-driven, and teams care deeply about supporting operators and improving the booking experience for millions of travelers. People are smart, scrappy, and willing to take ownership, which creates real opportunities to drive impact. The company is entering an exciting new phase of growth with the addition of ACME and Connect & Go to the broader platform. These acquisitions expand Peek’s ability to serve attractions and operators globally while broadening the product ecosystem across ticketing, distribution, and on-site guest experiences. For teams working across product and technology, the opportunity to help shape a larger platform and unify capabilities across brands is both challenging and rewarding.

Cons

As the company grows and integrates new platforms, priorities can evolve quickly. The pace can be demanding, but it also creates opportunities for teams to influence the platform's direction and contribute to meaningful progress.

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