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Thank you for your feedback. We are sorry that your experience at Penn Mutual differs from the culture we each work diligently to maintain.
At Penn Mutual we respect one another. We pride ourselves on being a values driven organization. All associates are encouraged to share their thoughts in an honest and open dialogue, without repercussion. Empowerment of our associates is one of the keys to our success and longevity. To ensure this, we have a robust ethics program that reinforces our values and provides numerous mechanisms for reporting concerns. We encourage you to employ any of the resources available if you wish to advise us of a concern.
Occasionally, our leaders need to make necessary changes in personnel to advance our business. While it is never easy to make such changes, at times business conditions require it. These decisions are handled with dignity and respect, and affected associates are offered financial assistance when transitioning out of the company.
Our company’s culture of collaboration has allowed us to drive innovation and become a leader in our industry. We hope your perception changes as your association with us continues. If there is anything I can do to assist you, please don’t hesitate to call me.