Pros
Fantastic culture at the field office level. Great people to work with and experts in life insurance matters. Regional Office leadership is competent and visionary.
Cons
Many decisions come from the top down with a home office leadership that is unsure of what it is doing and appears to be squeezing the field offices for money and resources. My former colleagues recently had their incentive compensation heavily cut and I was told after I resigned that I would have been eligible for a bonus that year (the company decided to not pay out the bonus to me despite almost a decade of service). While the regional offices were the catalyst for the growth of the company for the last 15-20 years Penn appears to be cutting corners. It was a major factor in my decision to leave a field office that I thoroughly enjoyed working at.