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      Percepta

      Engaged Employer

      Percepta reviews

      The people make the place - Assistant Operations Manager Percepta Employee Review

      5.0
      Nov 30, 2021
      Assistant operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people from the advisors to upper management have always listened to new ideas and will make time to hear your concerns. While not everything can be implemented, the open door policy and ensuring everyone has a voice is what has kept me with the company for over thirteen years. In addition to this and despite some challenging times there is always opportunity for growth and development and I have continued to progress from my initial role as an advisor both via promotion and opportunities to project manage and work on new initiatives. This is an exciting time for the company and it's nice to see it grow and develop in my area of the business.

      Cons

      The business can be somewhat reactive due to the nature of the product but I have seen a dramatic change in this over the last 12 months.

      avatar
      Percepta Response
      4y
      Thanks for taking the time to write a review! Appreciate the callouts on opportunities for career growth and professional development. These are both very important to us at Percepta. We also strive to be proactive - it's one of our core values. If you have any suggestions for ways we can improve on that, reach out to us directly at Percepta.hr@percepta.com. Cheers!

      Explore other reviews about Percepta

      5.0
      Jun 24, 2026
      Instructional designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the ISD team we have a strong people-first team culture.

      Cons

      I don't have any currently.

      4.0
      Jun 10, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

      Cons

      Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

      avatar
      Percepta Response
      2w
      Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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