Customer surveys - if you let them bother you then its a con. They do affect goals like your bonus and you can't control the numbers all the time. If you adopt an attitude of willing to learn from it and communicate that willingness, then it really is a "bonus" - sometimes you get it/sometimes you dont. Health insurance is another con - everything goes to the deductible and you pay 45 percent or more OOP. It would be nice to have a plan that had more copays so folks that are single that rarely ever come close to the deductible can benefit from it. I was in network and was handed a 685$ bill after insurance for a biopsy - you HAVE to do better than that.
