Q: What are the top reviewed jobs at Percepta?

Customer Service Representative (103) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

Question 1

Does Percepta pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

Question 2

How satisfied are employees working at Percepta?

Accepted Answer

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

Question 3

What are the top reviewed jobs at Percepta?

Accepted Answer

Customer Service Representative (103), Customer Experience Specialist (59), Case Manager (30), Customer Service Representative (CSR) (24), Zone Manager (21), Instructional Designer (14), Customer Service Manager (13), Business Analyst (11), Customer Service (11), Customer Service Specialist (11), Manager (11), Operations Supervisor (11), FordPass Guide (9), Business Operations Manager (8), Concierge (8)

Question 4

What are the pros of working at Percepta according to real employee reviews?

Accepted Answer

"Good pay and attentive to training" ((in 75 reviews)); "Being able to work from home is great." ((in 68 reviews)); "Benefits are good and explained well during training" ((in 42 reviews)); "The people you work with are great and friendly" ((in 35 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 33 reviews))

Question 5

What are the cons of working at Percepta according to real employee reviews?

Accepted Answer

"Poor management mainly" ((in 46 reviews)); "Managers have no clue!" ((in 17 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 12 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews))

Question 6

What are employees saying about Percepta layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

Question 7

What are the top reviewed Percepta locations?

Accepted Answer

Melbourne, Houston, Dearborn, Asheville, Allen Park, Mahwah, Palm Bay, Detroit, San Antonio, Rockleigh, Tempe, Denver, Atlanta, Jersey City, Chantilly, Houston, Ann Arbor, Flint, Lansing, Okemos, Mexico, Hendersonville, Mars Hill, Dallas, Houston, Cordova, Cincinnati, Irvine, Concord, Ormond Beach

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