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      Percepta

      Engaged Employer

      Percepta reviews

      Drama, Drama, Drama - Client Service Manager Percepta Employee Review

      1.0
      Jan 23, 2023
      Client service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent-ish pay, eventual work from home option IF you’re lucky. Paid training. Fairly easy work, if you are fast with computers and can handle angry clients.

      Cons

      Way too much corporate drama. Lots of pettiness. Supervisors are very hit or miss and if you get a bad one, be prepared to be ignored, berated, and asked uncomfortably personal questions. Definitely not understanding of employee emergencies. If you are expecting a child, DO NOT WORK HERE! HR is a total joke and make very accusatory statements towards you. Not to mention it’s apparently taboo to use HR’s open door policy. Be prepared to have your supervisors micromanaging every single interaction you have and question you mercilessly when you go above their heads. Ask one question, get multiple different answers and be punished if you take advice from the wrong supervisor. Super cliquey, can’t trust anybody. Again, drama, drama, drama.

      avatar
      Percepta Response
      3y
      We are sorry to hear that your experience at Percepta has not been positive. We value all positive and negative feedback, as it helps us identify areas where we can improve. We encourage you to reach out to us directly at percepta.hr@percepta.com so that we can discuss your specific experiences and work towards finding a resolution. We apologize for any negative experiences you may have had and will do our best to create a better working environment for you and all our employees.

      Explore other reviews about Percepta

      5.0
      Jan 16, 2026
      Business operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Cons

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

      avatar
      Percepta Response
      5mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      5.0
      Jun 24, 2026
      Instructional designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the ISD team we have a strong people-first team culture.

      Cons

      I don't have any currently.

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