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      Percepta

      Engaged Employer

      Percepta reviews

      No growth - Lincoln Way Concierge Mobile App Specialist Percepta Employee Review

      2.0
      Feb 23, 2024
      Lincoln way concierge mobile app specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, not a lot of work load.

      Cons

      No recognition from management, no growth opportunity on the Lincoln department or within the company unless that you are friends from the higher ups. Management have favoritism with certain people and they do not hide it. They only help you growth if you are one or their favorite person, they don’t see all the good things you have done they only empathize the bad stuff. Really toxic environment and management. The shift bid system is not great, they mention that they help you accommodate your schedule if you need it but that is a lie. The company will recognized all the efforts that the department is putting and instead of raising the salary they give you a pizza party.

      avatar
      Percepta Response
      2y
      Thank you for sharing your feedback. We want to assure you that growth opportunities are available within our company, and we have many employees with incredible talent mobility stories. We're committed to fostering a culture of recognition and providing opportunities for advancement based on merit and performance. We value your input and will continue to evaluate and improve our processes to ensure a positive work environment for all employees. Thank you for your contributions during your time with us, and we wish you all the best in your future endeavors.

      Explore other reviews about Percepta

      5.0
      Jun 24, 2026
      Instructional designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the ISD team we have a strong people-first team culture.

      Cons

      I don't have any currently.

      4.0
      Jun 10, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

      Cons

      Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

      avatar
      Percepta Response
      1w
      Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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