Terrible - DAC Analyst Percepta Employee Review

1.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Its local if you live locally.

Cons

Pay - Terrible Perks - Terrible Treated like a child: Check Career prospects: laughable

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Percepta Response
2y
Thank you for sharing your feedback about your experience at Percepta. We take all feedback seriously and are disappointed that your time with us did not meet your expectations. Regarding your concerns about pay and perks, we understand the importance of fair compensation and attractive employee benefits. We continually review our compensation packages to ensure they remain competitive within the industry. Additionally, we strive to foster a culture of respect and empowerment within our organization. It's disappointing to hear that you felt treated unfairly during your tenure. We value every team member and aim to provide a supportive and inclusive workplace for all. As for career prospects, we are continuously investing in the growth and development of our employees. We offer various training and development programs to help individuals progress in their careers within our organization. If you want to discuss your feedback or share additional insights, please get in touch with us at percepta.hr@percepta.com.

Explore other reviews about Percepta

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Cons

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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Percepta Response
1w
Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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