Have a lot to learn business wise - Anonymous employee PerfectServe Employee Review

1.0
May 23, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Appears their product is good

Cons

Their lower mgmt in the Help Center doesn't come from a proper backgroud and have been promoted when their skills don't meet the requirements...have been issues of favortism, lying, harassment and many other actions that can get them into serious trouble.

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PerfectServe Response
8y
Culture, by definition, is the set of shared attitudes, values, goals, and practices that characterizes an organization. Establishing and preserving a positive culture is the responsibility of everyone within that organization. While this anonymous former employee has an overall negative outlook about our culture, and that is unfortunate, we are confident that they are in the minority, as shown by recent employee survey results. We appreciate our current employees continued contribution to our shared future and help advancing PerfectServe within this shared understanding of the positive culture we continue to nurture and love.

Explore other reviews about PerfectServe

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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