Challenging but rewarding - Anonymous employee PerfectServe Employee Review

5.0
Aug 12, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The compensation is excellent and the company actively looks for ways to appreciate and care for their employees. We went 100% remote in March as a temporary move and they have made it permanent for those who prefer. Benefits are very solid. The product makes a difference for clinicians caring for patients, so there is definitely a rewarding aspect to the job. There is a culture of professional behavior and there are good people to work with.

Cons

The environment is extremely volatile. You have to be able to manage a large number of constantly shifting priorities. The products are changing very often and it can be very challenging to stay current. Be prepared to earn your paycheck- there's no room for dead weight.

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PerfectServe Response
5y
Thank you for your wonderful review. We are really excited about embracing a more flexible work arrangement going forward and the opportunities that opens for the organization and our employees.

Explore other reviews about PerfectServe

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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