It's Ok - Consultant PerfectServe Employee Review

3.0
Jul 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits Good product, just needs work

Cons

Horrible leadership, no real direction

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PerfectServe Response
3y
Thanks for leaving this feedback. We appreciate you and the time you spent working with us! We've said this elsewhere, but it is absolutely fair to point out that PerfectServe has been through a lot of change in recent years. To welcome a new majority investor and then follow up with three major acquisitions is quite ambitious, but we're about four years into the process now, and the trajectory of our business has never been better. We've had to respond to some market challenges, especially at the height of the pandemic, but we're in an excellent place and we continue to build out our team with talented people. Our entire leadership team is in sync with the company vision and the steps required to make it happen, and we're always listening to employees to find out what we can do better. Thanks again for your feedback. We hope your next steps after PerfectServe have been exciting!

Explore other reviews about PerfectServe

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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